Enterprises' Perception of Bureaucracy

This study examines how companies perceive bureaucracy. Three different kinds of enterprises perception types can be identified, depending on the degree of perceived overall burden, the extent of efforts required to fulfil bureaucratic obligations and the degree of emotion caused by bureaucracy – the Unencumbered Type, the Pragmatic Type and the Grumbling Type. More than half of all companies in Germany belong to the Grumbling Type. A considerable proportion of companies are sceptical about the benefits of bureaucratic rules and obligations. In addition, they are often not able to fully implement all bureaucratic requirements. A considerable share of companies consciously practices autonomous bureaucracy reduction. At the same time, companies are very willing to actively support policy makers in the process of bureaucracy reduction.

Holz, M.; Schlepphorst, S.; Brink, S.; Icks, A.; Welter, F. (2019): Bürokratiewahrnehmung von Unternehmen, in: Bonn, IfM-Materialien Nr. 274, Bonn.

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